Complaints against China's banking sector rise in Q3
Source: Xinhua | 2020-12-13
Consumer complaints against China's banking sector rose 26.5 percent quarter on quarter in the July-September period of this year, with 85,097 cases received by the China Banking and Insurance Regulatory Commission and its local bureaus.
The number of cases involving credit cards climbed 43.5 percent quarter on quarter to 48,406 in Q3, while cases related to personal loans rose 33.5 percent quarter on quarter to 20,219.
Complaints against wealth management products dropped 59.1 percent quarter on quarter to 4,337, accounting for 5.1 percent of the total.
The number of consumer complaints against large state-owned commercial banks was 27,278, up 16.1 percent quarter on quarter.
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